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Email

For any separate inquiries or further information, please feel free to reach out to us.

[email protected]

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You can contact us via phone during our business hours.

+1 61 414 766 473

Office

If you need to write to us of office address is:

110 Railway Parade,

Seaford VIC 3198

FAQs

Find answers to common questions about contacting our company or our services.

How can virtual staff help me save time and increase productivity?

- Hire staff that can take on any time-consuming or repetitive to free up the most valuable staff to focus on strategic activities. Add in some automation and very quickly productivity increases and costs decrease.

Is “insourcing” cost-effective compared to in-house staff?

- Absolutely! Hiring virtually allows you to access global skilled professionals without the expenses of local salary expectations. Providing you quality support at a fraction of the cost of in-house staff.

How does your process differ from traditional outsourcing?

- Unlike traditional outsourcing, which relies on external agencies, insourcing builds a global team that is more integrated, using the lack of high agency fees to hire more experienced staff, leading to better performance and significant cost savings.

How can I ensure that my data and sensitive information remain secure with offshore staff?

- Data security is a top priority. All staff are bound by strict confidentiality agreements, and we suggest secure communication platforms to protect your sensitive information.

What strategies do you use to ensure quality while minimizing costs?

- We emphasize quality through thorough candidate screening, including paid testing, and by assisting in defining precise job descriptions. With a focus on upskilling employees to further enhance productivity.

Will offshore staff work effectively with my in-house team?

- Yes. All staff are highly experienced and seamlessly integrate with in-house teams. We ensure they understand your workflows and communication channels, so they can collaborate smoothly with your existing team members.

Are there any hidden costs I should be aware of?

- We offer clear pricing with no hidden fees. Any additional tools or specific requirements will be discussed upfront so you can budget accurately.

How does hiring an offshore resource affect my legal obligations?

- We have a registered overseas office that ensures complete compliance with legal and employment obligations - providing you with the total peace of mind when hiring offshore.